Refund policy

Return Policy

The customer has the right to cancel a distance purchase contract without providing any reason within 14 days from the date of receiving the product.

To be eligible for a return, the item must be unused, undamaged, and in its original packaging. The customer must return the product without undue delay and no later than 14 days after notifying us of the cancellation.

Please note that we do not accept returns if you ordered the wrong size/color or provided an incorrect delivery address.

If there is an error with your order, please contact us immediately so we can try to cancel it. If your order has not yet been shipped, we will issue a full refund right away.

Once the order has been shipped, we do not accept returns or complaints unless the item is incorrect or damaged.

In case of a faulty or damaged product, please contact our customer support team.

Once we receive the returned item, we will issue a refund for the paid amount, including the cost of standard shipping, within 14 days at the latest.

The cost of returning the item is the responsibility of the customer.

You can submit a return request via email or through the form on our website.